Telecaller

RR Finance is hiring a Telecaller in Adhartal, Jabalpur. Great for first-time job seekers. The pay goes up to ₹7,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: CRM tools, Verbal communication, Typing speed, Hindi and English
• Basic English
• Freshers can apply

Compensation

Salary: ₹7,000 per month, based on skills and experience.

Position details

• Job location: Adhartal, Jabalpur, Madhya Pradesh
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to RR Finance today.