Telecaller

RS Nellai Showroom has an opening for a Telecaller based in Tirunelveli. Great for first-time job seekers. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with Typing speed, CRM tools, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• You are polite and patient

Compensation

Compensation: ₹10,000 – ₹12,000 per month.

Job details

• Work location: Tirunelveli, Tamil Nadu
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: On-site
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with RS Nellai Showroom.