Service Assistant

Looking for a Service Assistant role in Sector 31 - Faridabad, Delhi? Rudraksh Creation Sublimation digital printing is hiring now. Salary is up to ₹12,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Hindi and English, Complaint handling, Typing speed, Active listening
• Basic English
• 1 - 2 Years Experience Compulsory.
• A calm under pressure, customer-first attitude

Pay and perks

Compensation: ₹5,000 – ₹12,000 per month.

Job at a glance

• Location: Sector 31 - Faridabad, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Rudraksh Creation Sublimation digital printing.