Operations Supervisor

Start your next role as an Operations Supervisor with Rudransh Enterprises in Race Course, Dehradun. Salary is up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Team Management Experience Is Must. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• Someone polite and customer-first

What you get

You will be paid ₹17,000 – ₹25,000 per month.

Job at a glance

• Job location: Race Course, Dehradun, Uttarakhand
• Vacancies: 1
• Interview timings: 01:00 PM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Rudransh Enterprises reviews applications regularly.