Telecalling Team Leader

Ruloans Distribution India Pvt Ltd has an opening for a Telecalling Team Leader based in Nirman Vihar, Delhi. The team is filling 5 vacancies. Salary is up to ₹35,000/month.

Employer’s description

All Types Of Loans. More Than 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Gujarati, Hindi, Inbound, Kannada, Malayalam, Punjabi, Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: Malayalam, Gujarati, Tamil, Telugu, Kannada, Punjabi, Hindi, English
• You are polite and calm under pressure

Salary

The salary for this role is ₹15,000 – ₹35,000 per month.

What you will do

As a Telecalling Team Leader, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Position details

• Job location: Nirman Vihar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work mode: Office-based

Ready to start? Upload your resume and apply to Ruloans Distribution India Pvt Ltd today.