Tele Collection Executive

Rupeek Fintech Pvt Ltd wants to bring on a Tele Collection Executive for its HSR Layout Sector 5, Bengaluru team. You can earn up to ₹25,000/month. The team is filling 15 vacancies.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Telugu, English

Key responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Pay and perks

Compensation: ₹20,000 – ₹25,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Domestic, English, Telugu
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Telugu, English
• A polite, customer-first attitude

Quick facts

• Job location: HSR Layout Sector 5, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 AM - 1:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 15
• Work mode: Office-based

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