Telesales Executive

A new Telesales Executive role is open at Rupeekart, Park Street, Kolkata. There are 10 open positions. Freshers can apply. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Type : Domestic, Sales | Languages : Bengali, Hindi, English

Your responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with Bengali, Domestic, English, Hindi, Sales
• No English required
• Freshers can apply
• Type: Domestic, Sales
• Languages: Bengali, Hindi, English
• You are patient and customer-first

Salary and benefits

Salary: ₹10,000 – ₹25,000 per month, based on skills and experience.

Position details

• Work location: Park Street, Kolkata, West Bengal
• Job type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Rupeekart reviews applications regularly.