Team Leader

Rym Telecommunication Private Limited wants to bring on a Team Leader for its New Chandigarh, Chandigarh team. Salary is up to ₹45,000/month. There are 4 open positions.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹30,000 – ₹45,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Work location: New Chandigarh, Chandigarh, Chandigarh
• Openings: 4
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Rym Telecommunication Private Limited.