Telecaller

A new Telecaller role is open at S B Engineering, New Sanganer Road, Jaipur. Freshers can apply. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

You will be paid ₹10,000 – ₹12,000 per month.

Requirements

• Open to freshers
• 12th Pass or equivalent
• Good knowledge of Typing speed, CRM tools, Hindi and English and Complaint handling
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system

Quick facts

• Job location: New Sanganer Road, Jaipur, Rajasthan
• Work type: On-site
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with S B Engineering.