Ecommerce Account Manager

S.G.Enterprises wants to bring on an Ecommerce Account Manager for its Sector 30 - Noida, Delhi team. Salary is up to ₹30,000/month. There are 10 open positions.

Note from the employer

Responsible For Providing Business Solutions, Analyse And Resolve Issues, Increase Business Profit.Actually, We Are Looking To Hire Someone Experienced In E-Commerce Advertising.Requirement: Strong Knowledge Of Helium 10 Hands-On Experience With Amazon & Flipkart Ads Good Understanding Of Facebook & Google Ads Minimum 5 Years Of Experience In E-Commerce Performance Marketingrole:You Will Be Responsible For Managing And Scaling Our Ad Campaigns, Improving Roi, And Handling Overall Performance Marketing.Offer: 40,000 Fixed Salary 10,000 Incentive Based On Performance/Targets.We Are Looking For Someone Who Can Take Ownership And Help Us Grow Aggressively.If This Sounds Interesting To You, We Can Discuss Further. 1 - 2 Years Experience Compulsory.

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Active listening, Typing speed, Hindi and English, Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and patient

Pay and perks

You will be paid ₹20,000 – ₹30,000 per month.

Job at a glance

• Job location: Sector 30 - Noida, Delhi, Delhi
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 10
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — S.G.Enterprises reviews applications regularly.