Telecaller

Join S J Financial Services as a Telecaller in Shaniwar Peth, Pune. The team is filling 10 vacancies. The pay goes up to ₹15,000/month. No experience? You can still apply.

Employer’s description

Make Outbound Calls To Pitch Products, Services, Or Secure Donations.Handle Inbound Calls And Resolve Customer Questions.Follow Scripts While Adapting Dynamically To Customer Reactions.Manage And Update Customer Details And Feedback Logs In Crm Software.Conduct Follow-Up Calls To Nurture Leads And Close Sales. Type : Domestic, Outbound | Languages : Marathi, Hindi, English

Salary and benefits

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Marathi, Hindi, English

What the job involves

As a Telecaller, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets.
• You will identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Shaniwar Peth, Pune, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 10:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 10

If this job suits you, apply now — shortlisted candidates will be contacted by S J Financial Services.