Telecaller

S.K Star Solutions is looking for a Telecaller to join its team in B. B. D. Bag Dalhousie Square, Kolkata. Salary is up to ₹15,000/month. There are 4 open positions.

Note from the employer

Selling Personal Loan. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi

What the job involves

• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹10,000 – ₹15,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Bengali and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• You are polite and patient

Job at a glance

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time
• Vacancies: 4
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to S.K Star Solutions today.