Telecaller

A new Telecaller role is open at S.K Star Solutions, B. B. D. Bag Dalhousie Square, Kolkata. Salary is up to ₹15,000/month. No experience? You can still apply. There are 4 open positions.

Employer’s description

Telecalling For Secured And Unsecured Business Loan. Type : Sales | Marketing | Languages : Bengali, Hindi, English

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with Bengali, English, Hindi, Marketing, Sales
• Good English
• Freshers can apply
• Type: Sales
• Marketing
• Languages: Bengali, Hindi, English
• Someone customer-first and polite

Salary

The salary for this role is ₹12,000 – ₹15,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.

Position details

• Location: B. B. D. Bag Dalhousie Square, Kolkata, West Bengal
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 4
• Work type: On-site

Apply today and take the next step in your career with S.K Star Solutions.