Telecaller

Join S R Buildcon as a Telecaller in Rohini Sector-16, Delhi. 2 candidates will be hired for this role. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Languages : English, Hindi

Salary and benefits

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

What the job involves

As a Telecaller, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: English, Hindi
• Basic English
• Freshers can apply
• Languages: English, Hindi
• You are polite and calm under pressure

Position details

• Location: Rohini Sector-16, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to sunday
• Work type: Work from office
• Openings: 2

Interested? Apply now on BetterJobs with your resume — S R Buildcon reviews applications regularly.