Service Coordinstor - Field And Ope...

S.R.Sales And Services wants to bring on a Service Coordinstor - Field And Ope... for its Swargate, Pune team. You can earn up to ₹30,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Who can apply

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• Someone polite and patient

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Pay and perks

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Quick facts

• Work location: Swargate, Pune, Maharashtra
• Work mode: On-site
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — S.R.Sales And Services reviews applications regularly.