Telecaller

A new Telecaller role is open at S Realty, Rajakilpakkam, Chennai. Salary is up to ₹22,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Candidate profile

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Comfortable with Active listening, Verbal communication, Hindi and English, Typing speed
• Female Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

Compensation

You will be paid ₹18,000 – ₹22,000 per month.

Position details

• Location: Rajakilpakkam, Chennai, Tamil Nadu
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

If this job suits you, apply now — shortlisted candidates will be contacted by S Realty.