Tellecaller

S S Solar Energy Pvt Ltd is looking for a Tellecaller to join its team in Sector 60 - Noida, Delhi. You can earn up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What you will do

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.

Skills and qualifications

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, polite attitude

Salary and benefits

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Position details

• Job location: Sector 60 - Noida, Delhi, Delhi
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 10:00AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Vacancies: 1

Apply today and take the next step in your career with S S Solar Energy Pvt Ltd.