Team Leader

A new Team Leader role is open at S Tech Enterprises, NIBM Road, Pune. Salary is up to ₹32,000/month.

Note from the employer

Team Management, Target Setting, Driving Performance, And Daily Micro-Follow-Ups. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Marathi

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Comfortable with English, Hindi, Marathi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Marathi
• Someone polite and calm under pressure

Compensation

The salary for this role is ₹25,000 – ₹32,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Quick facts

• Location: NIBM Road, Pune, Maharashtra
• Openings: 1
• Work mode: Office-based
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Working hours: 10:00 am - 7:00pm | Monday to Saturday
• Job type: Full time

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