Telecaller

Start your next role as a Telecaller with S.V.N. Group Of Companies in Sheela Nagar, Visakhapatnam. You can earn up to ₹15,000/month. There are 2 open positions.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Telugu

What the job involves

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA

Compensation

You will be paid ₹12,000 – ₹15,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Skills: English, Hindi, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Telugu
• A polite, calm under pressure attitude

Quick facts

• Work location: Sheela Nagar, Visakhapatnam, Andhra Pradesh
• Openings: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Ready to start? Upload your resume and apply to S.V.N. Group Of Companies today.