Tele Caller

S Vision is hiring a Tele Caller in New BEL Road, Bengaluru. Salary is up to ₹16,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Requirements

• Open to freshers
• Minimum qualification: Tenth Pass
• Comfortable with Active listening, Hindi and English, Complaint handling, CRM tools
• Good English
• Freshers can apply
• Someone calm under pressure and patient

Salary

Salary: ₹12,000 – ₹16,000 per month, based on skills and experience.

Job at a glance

• Job location: New BEL Road, Bengaluru, Karnataka
• Vacancies: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

Ready to start? Upload your resume and apply to S Vision today.