Telecaller

Sa modern solution wants to bring on a Telecaller for its Thoraipakkam, Chennai team. Freshers can apply. You can earn up to ₹16,000/month. There are 30 open positions.

Employer’s description

Urgent Hiring Telecaller. Type : Inbound, Sales, Outbound, International, Domestic | Marketing | Languages : Tamil

Compensation

The salary for this role is ₹10,000 – ₹16,000 per month.

Eligibility

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, Inbound, International, Marketing, Outbound, Sales and Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Sales, Outbound, International, Domestic
• Marketing
• Languages: Tamil
• You are customer-first and patient

What you will do

In this role, you will:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Position details

• Location: Thoraipakkam, Chennai, Tamil Nadu
• Job type: Full time
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Sa modern solution reviews applications regularly.