Field Collection Executive

Saar wants to bring on a Field Collection Executive for its DLF Phase 5 - Gurgaon, Delhi team. The pay goes up to ₹29,500/month. The team is filling 2 vacancies.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | License | Should Have : Bike

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: Bike, License
• Basic English
• Own bike
• 1 - 2 Years Experience Compulsory.
• License
• Should Have: Bike

Day-to-day work

Your main tasks will be to:

• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

What you get

Compensation: ₹20,000 – ₹29,500 per month.

Job at a glance

• Location: DLF Phase 5 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Work from office
• Interview timings: 1:00 pM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Saar reviews applications regularly.