Tele Caller

Start your next role as a Tele Caller with Saarthi.Cab Rental Services in Hatkeshwar, Ahmedabad. You can earn up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Type : Outbound, Domestic, Inbound

Candidate profile

• 2+ years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of Domestic, Inbound and Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Domestic, Inbound
• Someone calm under pressure and polite

Salary and benefits

You will be paid ₹15,000 – ₹20,000 per month.

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Hatkeshwar, Ahmedabad, Gujarat
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Apply today and take the next step in your career with Saarthi.Cab Rental Services.