Customer Service Team Supervisor

Join Sabka Vikas Jayti as a Customer Service Team Supervisor in Samastipur. The team is filling 5 vacancies. The pay goes up to ₹13,500/month. Great for first-time job seekers.

Employer’s description

We Are Hiring An Employee For Our Ngo To Work In The Field. The Responsibilities Include Promoting Sanitary Awareness, Supporting Personal Self-Help Programs, And Conducting Awareness Campaigns For Various Public Service Initiatives. Type : Domestic | Languages : Hindi

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Domestic, Hindi
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: Hindi
• A customer-first, patient attitude

Roles and responsibilities

• You will meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What you get

The salary for this role is ₹10,000 – ₹13,500 per month.

Position details

• Location: Samastipur, Bihar
• Work type: Office-based
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 5

Ready to start? Upload your resume and apply to Sabka Vikas Jayti today.