Receptionist Cum Telecaller

Sachin Sahu (Career Heights) has an opening for a Receptionist Cum Telecaller based in Old Palasia, Indore. Salary is up to ₹12,000/month.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : English, Hindi

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• You will identify upsell opportunities where relevant.

What we are looking for

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone patient and calm under pressure

Quick facts

• Job location: Old Palasia, Indore, Madhya Pradesh
• Employment type: Full time
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 1

Interested? Apply now on BetterJobs with your resume — Sachin Sahu (Career Heights) reviews applications regularly.