Service Coordinator

Start your next role as a Service Coordinator with Saev Private Limited in Bhikaji Cama Place, Delhi. The pay goes up to ₹35,000/month. The team is filling 2 vacancies.

In the employer’s words

Receive Every Customer Service Request (Call, Whatsapp, Email, Web Form) And Log It In The Service Ticket Tracker Within 30 Minutes, With Ticket Id Issued Back To The Customer.Classify Each Ticket Breakdown / Underperformance / Cleaning / Amc Visit / Monitoring Issue / Inverter Fault / Earthing / Mnre-Dcr Document Request And Assign To The App. More Than 2 Years Experience Compulsory. | Languages : English

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Comfortable with English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English
• Someone customer-first and polite

What you get

Compensation: ₹25,000 – ₹35,000 per month.

What you will do

Your main tasks will be to:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails.
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Bhikaji Cama Place, Delhi, Delhi
• Vacancies: 2
• Work type: On-site
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: Saturday 3:00-5:00

Apply today and take the next step in your career with Saev Private Limited.