Tele Caller

Safe And Secure Insurance has an opening for a Tele Caller based in Saroor Nagar, Hyderabad. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. More Than 2 Years Experience Compulsory. | Languages : English, Hindi, Telugu

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• You'll log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Eligibility

• At least 2 years of relevant experience
• Tenth Pass or equivalent
• Skills: English, Hindi, Telugu
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: English, Hindi, Telugu
• Someone customer-first and calm under pressure

Salary

The salary for this role is ₹12,000 per month.

Position details

• Work location: Saroor Nagar, Hyderabad, Telangana
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 1

Interested? Apply now on BetterJobs with your resume — Safe And Secure Insurance reviews applications regularly.