Operation Manager

Looking for an Operation Manager role in Hennur, Bengaluru? Safe Care Solutions is hiring now. 2 candidates will be hired for this role. The pay goes up to ₹40,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

What you will do

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

You will be paid ₹35,000 – ₹40,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, Hindi and English, Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, calm under pressure attitude

Job details

• Job location: Hennur, Bengaluru, Karnataka
• Work mode: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Ready to start? Upload your resume and apply to Safe Care Solutions today.