Calling

Safe stakes fire & safety solutions is looking for a Calling to join its team in Duttawadi, Nagpur. Salary is up to ₹18,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹18,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Active listening, CRM tools, Typing speed, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Work location: Duttawadi, Nagpur, Maharashtra
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Safe stakes fire & safety solutions.