International Voice Process Agent

Looking for an International Voice Process Agent role in Nallurhalli, Bengaluru? Safestorage Technologies And Services Private Limited is hiring now. Salary is up to ₹35,000/month. 3 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone customer-first and polite

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Location: Nallurhalli, Bengaluru, Karnataka
• Work mode: Office-based
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Job type: Full time

Ready to start? Upload your resume and apply to Safestorage Technologies And Services Private Limited today.