Operations Executive

Join Safestorage Technologies And Services Private Limited as an Operations Executive in Whitefield, Bengaluru. There are 2 open positions. Salary is up to ₹30,000/month.

In the employer’s words

Manage Daily Business And Operational Activities. Coordinate With Sales, Crm, Payments, Warehouse, Transport, And Customer Support Teams. Monitor Operational Kpis, Productivity, And Sla Adherence. Handle Customer Issues, Escalations, And Operational Queries. Ensure Timely Execution Of Orders, Pickups, Deliveries, And Service Requests. More Than 2 Years Experience Compulsory. | Languages : English

Compensation

You will be paid ₹28,000 – ₹30,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: English

Quick facts

• Location: Whitefield, Bengaluru, Karnataka
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Vacancies: 2

Apply today and take the next step in your career with Safestorage Technologies And Services Private Limited.