Dra Collection Telecaller

A new Dra Collection Telecaller role is open at Sagar Avinash Bagul (Om Associates), Dhankawadi, Pune. There are 5 open positions. You can earn up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Key responsibilities

In this role, you will:

• You'll log every interaction and its outcome in the support system.
• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English

Job details

• Work location: Dhankawadi, Pune, Maharashtra
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Sagar Avinash Bagul (Om Associates).