Business Retention Manager

Join Saggio Insurance Broking Private Limited as a Business Retention Manager in Karampura, Delhi. No experience? You can still apply. 12 candidates will be hired for this role. Salary is up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Insurance Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

Pay and perks

The salary for this role is ₹20,000 – ₹35,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Good knowledge of CRM tools, Hindi and English, Typing speed and Verbal communication
• Good English
• Freshers can apply
• A calm under pressure, polite attitude

Roles and responsibilities

Your main tasks will be to:

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Karampura, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Openings: 12
• Timings: 10:00 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Saggio Insurance Broking Private Limited reviews applications regularly.