Telecaller

Sahaaraa Associates is looking for a Telecaller to join its team in Vadapalani, Chennai. There are 15 open positions. The pay goes up to ₹50,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. Type : Sales | Languages : Tamil, English

What we are looking for

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: English, Sales, Tamil
• Female Only
• Basic English
• Freshers can apply
• Type: Sales
• Languages: Tamil, English
• You are polite and patient

What you get

You will be paid ₹13,000 – ₹50,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• You will follow call scripts and update customers on ticket status.

Job details

• Job location: Vadapalani, Chennai, Tamil Nadu
• Employment type: Full time
• Vacancies: 15
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sahaaraa Associates today.