Telecaller

Sahara Packers & Movers wants to bring on a Telecaller for its Dwarka, Delhi team. No experience? You can still apply. You can earn up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with CRM tools, Complaint handling, Typing speed, Active listening
• Basic English
• Freshers can apply
• You are calm under pressure and polite

What you get

Compensation: ₹11,000 – ₹15,000 per month.

Job details

• Location: Dwarka, Delhi, Delhi
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Sahara Packers & Movers. It takes less than a minute.