Field Supervisor

Sahu Collections Private Limited wants to bring on a Field Supervisor for its New Alipore, Kolkata team. You can earn up to ₹20,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi

What the job involves

• Handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Who can apply

• 1–2 years of relevant experience
• Graduate or equivalent
• Comfortable with Bengali, Hindi
• Male Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• A polite, patient attitude

Position details

• Work location: New Alipore, Kolkata, West Bengal
• Employment type: Full time
• Working hours: 9:30 AM - 7:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site

Ready to start? Upload your resume and apply to Sahu Collections Private Limited today.