Telecaller

Sai is hiring a Telecaller in Mangal Hat, Hyderabad. Great for first-time job seekers. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: Hindi and English, Complaint handling, Verbal communication, CRM tools
• Female Only
• Basic English
• Freshers can apply
• Someone customer-first and calm under pressure

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Job at a glance

• Work location: Mangal Hat, Hyderabad, Telangana
• Employment type: Full time
• Openings: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Sai.