Telecaller

A new Telecaller role is open at Sai Associates, Odhav, Ahmedabad. No experience? You can still apply. You can earn up to ₹12,000/month. 2 candidates will be hired for this role.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Verbal communication, Hindi and English, Complaint handling, Typing speed
• Female Only
• Basic English
• Freshers can apply
• You are patient and calm under pressure

Compensation

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

What the job involves

As a Telecaller, your work will include:

• Resolve queries and complaints with patience and accuracy
• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Position details

• Job location: Odhav, Ahmedabad, Gujarat
• Openings: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Sai Associates today.