Telecaller

Sai Balaji Educational Services is looking for a Telecaller to join its team in Kothapet, Hyderabad. Salary is up to ₹18,500/month. The team is filling 30 vacancies. No experience? You can still apply.

Employer’s description

Handling 12Th Standard Students Incoming Calls And Outgoing Calls To Providing Admissions Guidance For Next Higher Education. Type : Domestic | Languages : English, Telugu

Candidate profile

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Telugu
• Female Only
• Basic English
• Freshers can apply
• Type: Domestic
• Languages: English, Telugu
• A customer-first, patient attitude

Your responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹12,000 – ₹18,500 per month.

Job at a glance

• Work location: Kothapet, Hyderabad, Telangana
• Openings: 30
• Interview timings: 10:00 am - 5:00pm | Monday to Saturday
• Work mode: On-site
• Shift: 09:30 am - 600pm | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Sai Balaji Educational Services reviews applications regularly.