International Voice Process Agent

Sai Call Net has an opening for an International Voice Process Agent based in Sector 37 - Gurgaon, Delhi. You can earn up to ₹35,000/month. 20 candidates will be hired for this role.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Sales | Languages : English

Your responsibilities

In this role, you will:

• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, International, Outbound, Sales
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Sales
• Languages: English
• You are customer-first and polite

Salary and benefits

Compensation: ₹20,000 – ₹35,000 per month.

Job details

• Location: Sector 37 - Gurgaon, Delhi, Delhi
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 20

Interested? Apply now on BetterJobs with your resume — Sai Call Net reviews applications regularly.