Team Leader

Sai Financial Services is hiring a Team Leader in Gota, Ahmedabad. Salary is up to ₹25,000/month. 2 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Type : Sales, Outbound | Languages : Gujarati, English, Hindi

Salary and benefits

Compensation: ₹20,000 – ₹25,000 per month.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Good knowledge of English, Gujarati, Hindi, Outbound and Sales
• Female Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales, Outbound
• Languages: Gujarati, English, Hindi
• A patient, polite attitude

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Job details

• Work location: Gota, Ahmedabad, Gujarat
• Openings: 2
• Work type: Office-based
• Job type: Full time
• Timings: 9:30 AM - 7:15 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sai Financial Services today.