Telecaller

Start your next role as a Telecaller with Sai Naman Realty in Santoshi Nagar, Raipur. The team is filling 10 vacancies. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• You will follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You'll handle inbound and outbound customer calls, chats or emails.

Salary and benefits

Salary: ₹8,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Hindi and English, Active listening, CRM tools
• No English required
• Freshers can apply
• You are customer-first and calm under pressure

Quick facts

• Job location: Santoshi Nagar, Raipur, Chhattisgarh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Sai Naman Realty today.