Banking Collection Team Leader Expr...

Sai'S Financial Services is hiring a Banking Collection Team Leader Expr... in Dadar East, Mumbai. 10 candidates will be hired for this role. You can earn up to ₹30,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Who can apply

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi, Marathi, Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English

What the job involves

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Dadar East, Mumbai, Maharashtra
• Work type: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10

Interested? Apply now on BetterJobs with your resume — Sai'S Financial Services reviews applications regularly.