Telecaller

Join Sai Security And Facility Services as a Telecaller in Ernakulam, Kochi. The pay goes up to ₹18,000/month. 3 candidates will be hired for this role.

In the employer’s words

A Telecaller At Koovers (An Automotive Spare Parts B2B Company) Is Primarily Responsible For Contacting Clients, Processing Orders, And Generating Leads Over The Phone. 1 - 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : English, Malayalam

Candidate profile

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: English, Inbound, Malayalam, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: English, Malayalam
• You are calm under pressure and customer-first

Salary and benefits

The salary for this role is ₹16,000 – ₹18,000 per month.

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• You will resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Location: Ernakulam, Kochi, Kerala
• Openings: 3
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Timings: 09:30 am - 6:30pm | Monday to Saturday

Apply today and take the next step in your career with Sai Security And Facility Services.