Telecaller

Join Saini Hyundai Service Center as a Telecaller in Khidirpur, Kolkata. The team is filling 4 vacancies. The pay goes up to ₹16,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Languages : Bengali, Hindi

What the job involves

Your main tasks will be to:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy

Skills and qualifications

• 1–2 years of relevant experience
• Graduate or equivalent
• Skills: Bengali, Hindi
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Bengali, Hindi
• Someone patient and customer-first

What you get

Compensation: ₹10,000 – ₹16,000 per month.

Position details

• Job location: Khidirpur, Kolkata, West Bengal
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 4
• Work mode: On-site
• Employment type: Full time

Interested? Apply now on BetterJobs with your resume — Saini Hyundai Service Center reviews applications regularly.