Telecalling

A new Telecalling role is open at Sainik Property, Budh Vihar Colony, Gorakhpur. The pay goes up to ₹12,000/month. The team is filling 2 vacancies.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of CRM tools, Verbal communication, Typing speed and Active listening
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• You are patient and polite

Salary

The salary for this role is ₹10,000 – ₹12,000 per month.

Key responsibilities

As a Telecalling, your work will include:

• Resolve queries and complaints with patience and accuracy
• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Budh Vihar Colony, Gorakhpur, Uttar Pradesh
• Work type: Work from office
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Sainik Property today.