Supervisor

Join Saint Angels Public School, Baghpat as a Supervisor in Abhay Khand - Ghaziabad, Delhi. Freshers can apply. The pay goes up to ₹25,000/month. The team is filling 2 vacancies.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Requirements

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Complaint handling, Typing speed, CRM tools, Hindi and English
• Male Only
• Basic English
• Freshers can apply
• A polite, patient attitude

Salary

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Position details

• Job location: Abhay Khand - Ghaziabad, Delhi, Delhi
• Openings: 2
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Saint Angels Public School, Baghpat reviews applications regularly.