Telecaller

Sakil has an opening for a Telecaller based in Bhadra, Ahmedabad. You can earn up to ₹20,000/month. No experience? You can still apply.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets

Pay and perks

Compensation: ₹15,000 – ₹20,000 per month.

Job at a glance

• Work location: Bhadra, Ahmedabad, Gujarat
• Openings: 1
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Sakil reviews applications regularly.