Floor Supervisor

Sakshi Bajaj (Pink Fabb) is looking for a Floor Supervisor to join its team in DLF Phase 3 - Gurgaon, Delhi. The pay goes up to ₹16,000/month. 2 candidates will be hired for this role.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Pay and perks

Compensation: ₹14,000 – ₹16,000 per month.

What the job involves

As a Floor Supervisor, your work will include:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.

Who can apply

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Verbal communication, CRM tools, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, customer-first attitude

Position details

• Job location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 2

Ready to start? Upload your resume and apply to Sakshi Bajaj (Pink Fabb) today.