Field Collection Executive

Sam Solution wants to bring on a Field Collection Executive for its Shivaji Nagar, Bengaluru team. The team is filling 10 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary and benefits

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Who can apply

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Verbal communication, CRM tools, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Job details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 10

Apply today and take the next step in your career with Sam Solution.